1 What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently, enhance user experience, and provide analytical information to website operators.
Cookies may be categorized as either "first-party" cookies (set directly by complicoconsulting.com) or "third-party" cookies (deployed by external partner services operating on or integrated into our platform, such as payment gateways or analytics systems).
2 Legal Basis & Consent
We distinguish strictly between Strictly Necessary Technologies and Optional Technologies:
Strictly Necessary Technologies: These cookies are technically indispensable to deliver the services and secure functionality explicitly requested by you. They enable core functions such as maintaining your authentication session, processing payment transactions through verified financial gateways, ensuring load balancing, and defending against automated abuse.
Non-Essential Technologies: Optional categories—including performance metrics, functional enhancements, and targeted marketing—are strictly governed by your explicit consent. These technologies are blocked from executing on your browser until you affirmatively grant permission via our Consent Management Platform (CMP). You retain full authority to accept all, reject optional, or selectively configure specific categories.
3 Categories of Cookies We Use
The following cookie categories are currently configured and deployed on our digital platform:
Strictly Necessary Cookies
Always ActiveThese cookies support basic technical operation, security, authentication, accessibility, and core website functionality. Without these technologies, fundamental digital services (such as account login, secure forms, and shopping cart persistence) cannot be reliably provided.
Performance & Analytics Cookies
Requires ConsentThese cookies help measure visits, traffic sources, user navigation interactions, and platform responsiveness. They allow us to understand how visitors engage with our content, diagnose technical latency, and optimize our platform layout and performance.
Marketing & Targeting Cookies
Requires ConsentAdvertising and marketing technologies may be used to understand your interests, measure the effectiveness of digital campaigns across external networks, and deliver relevant promotional content, subject strictly to your consent and applicable data protection regulations.
4 Third-Party Cookies & Tracking Scripts
Depending on your consent choices, third-party service providers may place cookies or use similar technologies when you interact with our website. Third-party providers process data in accordance with their respective privacy policies.
| Provider | Category | Services & Scope | Purpose | Privacy Information |
|---|---|---|---|---|
| Analytics | Google Analytics, Google Tag Manager, YouTube embeds, Google Maps | Website usage analytics, performance measurement, embedded media, and mapping services. | Policy Link → | |
| Payment Processors | Necessary | Stripe, Klarna, PayPal, fraud prevention technologies | Secure transaction processing, checkout authorization, tokenization, and anti-fraud verification. | Policy Link → |
| Security & CDN | Necessary | Cloudflare, Google reCAPTCHA | DDoS protection, bot detection, firewall security, and low-latency asset delivery. | Policy Link → |
5 Managing and Revoking Cookie Consent
You maintain complete control over non-essential cookies. You have the right to withdraw or modify your consent at any time without penalty or loss of core website functionality.
Browser Settings: You can also restrict, block, or delete cookies via your web browser settings (e.g. Chrome, Firefox, Safari, Edge). Please note that completely disabling essential technical cookies may prevent certain critical features, such as login authentication or secure checkout, from operating properly.
6 Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in technical implementations, legal requirements, or operational tracking tools.
Policy Version: 1.0
Last Updated: September 20, 2026